Terms of Service

Welcome to Elylis - Natural Health & Beauty! These Terms of Service ("Terms") govern your access to and use of the Elylis website (the "Site") and all products and services offered by Elylis Ltd. ("Elylis," "we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or services.

1. Acceptance of Terms

By using the Elylis website, you affirm that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of the United Kingdom or other applicable jurisdiction. You agree that these Terms are a legally binding agreement between you and Elylis Ltd. We reserve the right to update these Terms at any time without prior notice. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.

2. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

3. Products and Services

Elylis offers a range of natural health and beauty products. We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content of this Site is accurate, complete, reliable, current, or error-free. All products are subject to availability. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

4. Orders and Payment

When you place an order through our Site, you are making an offer to purchase the products listed in your order. All orders are subject to acceptance by us. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

Payment for all orders must be made in full at the time of purchase. We accept various payment methods as indicated on our Site. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

5. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method selected. While we provide estimated delivery times, these are not guaranteed. Elylis is not responsible for delays caused by shipping carriers or customs. Risk of loss and title for items purchased from Elylis pass to you upon our delivery to the carrier.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. Please refer to our dedicated FAQ page for detailed information on our return and refund policy. Generally, products must be returned within a specified period in their original, unopened condition to be eligible for a refund or exchange.

7. User Conduct

You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You agree not to:

• Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
• Submit false or misleading information.
• Upload or transmit viruses or any other type of malicious code.
• Collect or track the personal information of others.
• Spam, phish, pharm, pretext, spider, crawl, or scrape.
• Interfere with or circumvent the security features of the Site or any related website, other websites, or the Internet.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Elylis Ltd. or its content suppliers and protected by international copyright laws. The compilation of all content on this Site is the exclusive property of Elylis Ltd. and protected by international copyright laws.

The Elylis name and logo are trademarks of Elylis Ltd. and may not be used in connection with any product or service that is not Elylis's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Elylis.

9. Disclaimer of Warranties; Limitation of Liability

The Site and all products and services delivered to you through the Site are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Elylis Ltd., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

10. Indemnification

You agree to indemnify, defend and hold harmless Elylis Ltd. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

11. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

12. Contact Information

Questions about the Terms of Service should be sent to us at [email protected].

You can also reach us by mail at:

Elylis Ltd.
76 Victoria Street
London, SW1H 0HW
United Kingdom
Phone: +44 20 7946 0888